Commercial Cleaning Assurance
Guaranteed assurance for property owners and facility managers in Exeter, Devon and the region
Serving commercial property owners and facility managers across Exeter, Barnstaple, Tiverton, Cullompton, Exmouth and Taunton, the six key pillars of our Commercial Customer Assurance provide the confidence and peace of mind you deserve when instructing a new contractor.
Our 6 Pillars of Assurance
Our recognition of the pressure to get it right when it comes to engaging a quality cleaning contractor has driven us to provide the following unrivaled assurance for new and returning customers. When it comes to confidence we believe you need the full spectrum of data; from transparent, compliant documentation through to case studies, recommendations and anecdotal evidence. We believe everything matters, because everything builds trust.
Security and Safety
Vetted and Trained Staff: Employees are safely recruited, undergo background checks and references, are appropriately trained, and we do not use sub-contractors.
Comprehensive Insurance: Employers liability insurance and public liability insurance to £5m
Safety Protocols: Rigorous adherence to industry legislation and protocol (e.g., COSHH, Working at Height). Provision of unique method and risk assessments for each new client or project. We hold the following qualifications / memberships: SMAS, IPAF License Holder, PASMA Member, COSHH, SoftWash UK Approved Applicator.
Consistency and Reliability
Experienced, professional team: Early adopter of Soft Washing systems in UK and huge breadth of experience across the industry.
Family owned, customer focussed: Equally high value and track record of excellent customer service alongside fostering strong community within our team.
GPS Tracking: Use of technology to track our teams in vans, their timings and whereabouts.
Business with heart: Employee-orientated culture that brings opportunities and develops people – both hard skills and life experience. We also give regularly to our local community through charity projects.
Quality Assurance and Accountability
Proactive Quality Control: Routine inspections and audits conducted by an external H&S Consultant Supervisor and regular site visits by our management team
Service Level Agreements: Assessment of scope of work, key performance indicators, and agreed schedule of works.
Fast Resolutions: Rapid, defined response to complaints within 24hrs.
Customisation and Professionalism
Bespoke Cleaning Plans: Commissioned work begins with an in-depth site survey and consultation with property owner or manager
Account Management: A single point of contact from an expert within our team for the duration of the scheduled works.
Minimal Disruption: Tailored cleaning methods, hours of work and safety protocols to achieve minimal disruption to your business.
Transparency and Trust
Transparent Pricing: Following site survey, a fixed, written quotation is provided.
Consistently Reputable: As demonstrated through hundreds of 9/10-star reviews on Checkatrade, dozens of 5-star Google reviews and as highly recommended on Facebook.
Social Proof and Case Studies
Case Studies: Case studies are available on request of commercial cleaning projects and contracts.
Social Conscience: Regular engagement through ‘donation days’ where we clean and maintain public, local areas for community groups or charities, free of charge.
Live Feed: See our latest content for real life cleaning projects, clients and locations.
Client List: Wide spectrum of returning commercial clients that includes: The Environment Agency, Pinnacle Group, Pencarrie, SunGift Solar, Libraries Unlimited, Mid Devon County Council, Scope, Lyme Bay Winery, Plymouth County Council & Active Mid Devon Leisure Centres.
Call us to arrange a free site survey and consultation: 01884 370 073
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FAQs - Commercial Exterior Cleaning
Pressure washing uses force to blast away dirt. While effective for some hard surfaces, it can damage render, dislodge pointing, strip paint and force water into cavities.
Soft washing, instead of relying on force, it uses a targeted chemical reaction to sterilise and remove algae, lichen, fungi and mould. This means growth doesn’t return as quickly — and surfaces remain protected.
Soft washing kills spores and organic growth at the root
Pressure washing removes surface dirt but not underlying growth
Soft washing is safer for delicate materials
Longer-lasting results with biocidal protection
Our contractors can clean any exterior hard surface including brick, stone, concrete, render, cladding, UPVC, glass, and roofing materials. Depending on the strength, porosity and access to the area, we adjust the cleaning method.
We only use HSE-approved products and apply them in highly diluted concentrations (around 1%). The active ingredients are biodegradable and break down rapidly once dry.
There can be a temporary mild bleach-like smell during application, but this dissipates quickly as the solution dries.
10x weaker than standard household bleach
Chemicals become inactive within approximately one hour / once dry
Careful run-off management and environmental protection procedures in place
The safety of your team and members of the public is our highest priority, so all our projects start with a thorough risk assessment to ensure compliance and safety in each unique environment.
For delicate, historical, or sensitive surfaces, DOFF steam cleaning, soft washing and manual hand scraping can be used.
Our team have extensive experience, having been instructed by local town councils, of cleaning local memorials, clock towers and ancient buildings in Devon villages and towns. Real case studies of ur specialist cleaning work can be provided on application.
When access is awkward, we use MEWP access wherever possible and all our team undergo rigorous training for working at height.
- Our team are Working At Height & IPAF trained
- H&S approved training for work at height using roof anchor points
- We always work within the unique Risk Assessment and Method Statements for any given project
- Devon Surface Care operates a low-no-risk policy, and a high-accountability culture to ensure our team stay safe
Our standard hours are 9am - 5pm Monday to Friday, but when working in public areas we can provide flexible scheduling.
To minimize disruption in public areas, evenings, weekends, or early mornings are possible. Please be in touch to discuss your requirements.
A site-survey and consultation involves one of our experience commercial cleaning agents visiting your site to assess your needs. This is a free service where we can discuss your needs as a property owner / manager including your desired outcome and also any issues around safety and compliance.
The aim of the initial consultation is to gain a clear understanding of what you need to achieve and your timescale.
Following the survey we will write up a quotation and accompanying documentation for you to review.
Time to Transform
DSC delivers the very best in external cleaning and
restoration services delivered with excellence and integrity.
